While Microsoft spent years focusing on performance and reliability in Windows 10 and 11, many users wanted features and customizations they didn’t get. Updates rarely included user requests and feedback unless they involved issues that required attention, like non-functioning devices, BSODs, memory leaks, unresponsive apps, security loopholes, and other frustrating problems. Some major release updates included improvements here and there, or new features like Cortana or Start Menu changes, but Microsoft often built them the way it wanted.
